©Unrezenable Ltd 2020
These terms and conditions explain how our Ambassador programme works and the rules that apply. If you have any questions about anything in these terms, then please do not hesitate to get in touch with us.
In these Terms, the following words have the meanings attributed to them:
“Rezen” means Unrezenable Limited, with registered office at 17 New Copper Moss, Altrincham, Cheshire, WA15 8EG.
In these terms the words “we”; “us” and “our” may also be used and refer to us, Unrezenable Limited.
"Ambassador”; “you”; “your” means you, as a Rezen Ambassador.
“Ambassador Account” means the account you set up when you register as an Ambassador.
"Ambassador Programme” means our programme for promotion of our brand by individuals who register with us as Ambassadors.
"Confidential Information” means all documents, information and materials and any other proprietary information which we provide to you, and which ought reasonably to be considered as confidential information.
“Discount Code”; “Code” means the personal discount code provided to you. This code is used to provide your referees with a discount and to attribute sales to you for the purposes of calculating commission.
“Intellectual Property Rights” means all intellectual property rights (including without limitation patents, utility models, trade and service marks, trade names, domain names, right in designs, copyrights, moral rights, topography rights, rights in databases, trade secrets and know-how) whether or not registered or registrable and also includes applications for registration of any of these rights, and all rights and forms of protection of a similar nature or having equivalent or similar effect anywhere in the world.
“Terms” means these Ambassador Programme Terms and Conditions.
“Website” means our website found at rezenclothing.com
Setting Up an Ambassador Account and Earning Commission
To set up an Ambassador Account please fill in the online sign-up form on our Ambassador Portal. We will then provide you with a unique link & Discount Code to post on your website and social media platforms and to pass on to others. Each ‘click’ on this link will be registered on your Ambassador Account using a cookie which is set on the user’s computer, and for each sale made through that link or using your unique Code you will earn commission at a rate of 10% of the full retail value of any purchases with a full retail value equal or greater than £30 made using your code, unless otherwise agreed in writing. We pay commission on the sale price of our products and no commission will be paid on any delivery charges or sales taxes paid by the customer.
We pay our Ambassadors through PayPal, so you will need to have a PayPal account set up in order to receive payments. Please ensure that the PayPal email address listed on your account is correct so that we can make payments to you when they are due. If the address is incorrect then payments will not reach you so it is your responsibility to update your PayPal email address if you change it.
Ambassador payments are made on the last Friday of every month after at least £15 in commission has been accrued.
All Ambassador payments are paid gross. It is your responsibility to declare and pay any tax or insurance due on these payments and you indemnify Rezen against any claims, losses, damages or any other liabilities which arise as a result of you not declaring and paying those sums.
Relationship Between Ambassadors and Rezen
Neither you nor we are the agent or partner of the other. You agree that you will not at any time promote yourself as an agent or employee of Rezen.
You also agree that you have no authority to enter into any contract on behalf of Rezen or to bind Rezen in any way, and you will not make any representation or indication that you are acting on behalf of, or are in any way capable of binding, Rezen.
Your Obligations as a Rezen Ambassador
You agree that you will:
(a) follow our reasonable instructions and requests in relation to your relationship with us as our Ambassador;
(b) always promote Rezen and our products in the best light and as we would choose to do so ourselves, and not make or publish any statement which is disparaging or negative;
(c) notify us of all enquiries about Rezen or our products promptly;
(d) familiarise yourself with the characteristics, functionality, price, performance and availability of our products; and
(e) bear all costs and expenses incurred in connection with your activities as a Rezen Ambassador.
You also agree that you will not:
(a) make any statement, representation or warranty, whether vocally or in writing, about Rezen or our products other than those statements and representations contained in materials provided by us to you or set out on our Website;
(b) register any domain name, email address or company name that is identical or similar to ‘Rezen’ or ‘Unrezenable’ or a translation of these trade marks into any other language;
(c) create, or direct or permit anyone else to create, a website for the sole purpose of advertising or promoting the ‘Rezen’ or ‘Unrezenable Ltd’;
(d) create or maintain, or direct or permit anyone else to create or maintain, any website or social media account or page using ‘Rezen’ or ‘Unrezenable Ltd’’ or any translation of these trade marks, and which site, account or page could reasonably be considered by anyone visiting it to be owned or maintained by us;
(e) promote your Ambassador link or Code using SPAM/unsolicited emails;
(f) promote your Ambassador link or Code in a way that may cause offence to others, including competitors;
(g) make statements about Rezen products or Unrezenable Ltd that are not true. Up-to-date information about our products can be found at rezenclothing.co,, or by emailing us at email@example.com
Termination and Closure of Inactive Accounts
We do not place any obligation on our Ambassadors to meet quotas or guarantee sales. However, if any Ambassador Account is inactive for a period of one (1) year then we will close that account, meaning any clicks using the unique link or sales made using the Code associated with that account will no longer be registered to that account and no commission will be payable in respect of any sales coming through that link.
You can choose to end your membership of our Ambassador programme at any time, for any reason, by notifying us that you wish to do so. We will then close your account, meaning any clicks using your unique link and/or sales made using your Code will no longer be registered to your account. Any commission which has not already been paid to you at the date that your account is closed will be paid through to you within two (2) months of your account being closed.
We can terminate your membership of our Ambassador programme at any time, for any reason, by giving you thirty (30) days’ written notice. At the end of this thirty (30) day period we will close your account, meaning any clicks using your unique link will no longer be registered to your account. Any commission which has not already been paid to you at the date that your account is closed will be paid through to you on our next payment date.
We can also terminate your membership of the Ambassador programme with immediate effect if you breach any of these Terms and do not remedy that breach (if capable of remedy) within fourteen (14) days of notice from us. If you do not correct the relevant breach within this time period we will close your account, meaning any clicks using your unique link will no longer be registered to your account. Once your account has been closed no further commission will be payable, including any commission which has accrued to your account but not yet been paid to you.
In addition to the termination provisions above, either you or we will be entitled to terminate your membership immediately by notifying the other in writing if the other is declared bankrupt, enters into insolvency or administration proceedings.
The rights to terminate set out above do not prejudice any other right or remedy available to you or us.
If your membership of our Ambassador Programme is terminated for any reason you will be entitled to receive any unpaid commission registered on your Ambassador Account, unless payment is excluded for any reason set out in the above paragraphs. You will not be entitled to, or have any claim against Rezen for, compensation of any sort.
Unless these Terms state otherwise, on termination of your Ambassador Account neither you nor we will have any further obligation to the other under these Terms.
Privacy and Data Protection
You agree not to disclose any Confidential Information, directly or indirectly, to any third party without our written authorisation to do so, and you will exercise a reasonable level of care in protecting our Confidential Information from unauthorised use and disclosure. In particular, you agree that you will keep your account login details confidential and will not share them with any other person. You will also keep all marketing and other materials in relation to Rezen confidential and will not use them for any purpose other than in connection with promotion of Rezen products.
These confidentiality provisions do not apply to information that is (a) publicly available, (b) obtained by you from third parties without restrictions on how you use that information, (c) independently developed by you without using our Confidential Information, or (d) required to be disclosed by order of a court or other governmental or regulatory body.
Disclosure of our Confidential Information has the potential to cause damage to our business beyond anything that is capable of being valued by money damages. You therefore agree that we will be entitled to injunctive relief and any other remedies available to us in order to enforce these confidentiality provisions.
Intellectual Property Rights
All rights, including Intellectual Property Rights, in and to Rezen, the products sold on our Website, the content in our Website and all other information and materials which relate to Rezen and our products are owned by Rezen.
As an Ambassador, Rezen grants you a non-exclusive, non-transferable, non-assignable, worldwide licence for the duration of your membership of our Ambassador Programme, to use our Intellectual Property Rights for the purposes of promoting our products in accordance with these Terms. However, your participation in our Ambassador Programme does not transfer to you any rights in respect of our brand, our trade names or trade marks or of the goodwill associated with them.
You agree that you will not use any trade marks or trade names which resemble our own marks or names (or both) and which would cause or be likely to cause any confusion or deception to third parties. You also agree that you will not do anything or authorise anyone else to do anything which would or might invalidate, or be inconsistent with, our Intellectual Property Rights.
If any infringement of any of our Intellectual Property Rights comes to your attention, whether actual or threatened, you agree to let us know as soon as you are reasonably able to. You also agree to notify us of any claim by anyone that our products infringe the rights of any other person, and you will, at our request and expense, do anything which may be reasonably required to assist us in relation to any such claim or generally to assist us in maintaining the validity and enforceability of our Intellectual Property Rights.
You indemnify, defend and hold harmless Rezen and its directors, officers, employees, distributors and agents from and against any and all claims, expenses, wages, lawsuits or other liabilities (including without limitation, reasonable legal fees and court costs) for injury to any person, or for loss or damage to personal property, which arises out of any misrepresentation by you regarding Rezen or our products, or any other of your activities as a Rezen Ambassador
Limitation of Liabilities
We make no warranties or representations (whether express or implied) with respect to the Ambassador Programme or your potential to earn income as an Ambassador, or that our Website will be available or error-free at any time.
We will not be liable for any special, indirect, incidental or consequential damages (including loss of profits) arising from or relating to your membership of our Ambassador Programme, including without limitation damages claimed as a result of our Website or our products being unavailable or not performing for any period of time.
Rezen’s liability for all claims of any kind arising out of or related to these Terms (including for negligence), whether based on contract, tort or on other legal or equitable grounds, is limited to money damages not exceeding the amount of commission due to you and unpaid at such time and which relates directly to the particular claim.
Nothing in these Terms excludes or limits our liability for death or personal injury resulting from our negligence, for fraud or fraudulent misrepresentation or for anything else it would be unlawful to exclude or limit.
If you wish to give us notice in accordance with any of these Terms, please do so by delivering the notice to us in person, or by sending it by registered post to 17 New Copper Moss, Altrincham, WA15 8EG or by email to firstname.lastname@example.org . Any notices from us to you will be sent to the contact email address you have provided in your Ambassador Account details. Notices will be considered to have been given at the time of actual delivery in person, or three (3) business days after posting or one (1) business day after transmission by email.
Changes to These Terms
We may make changes to any of these Terms at any time by posting new or updated Terms on rezenclothing.com. We will also email any new or updated Terms to you using the contact email address you have provided in your Ambassador Account details. Changes to these Terms may include, without limitation, changes in the way we award commission, fee schedules, payment procedures and Ambassador Programme rules. If any changes we make are unacceptable to you, you will need to terminate your membership of our Ambassador Programme. If you continue to use your unique Ambassador link or Code after we have notified you of new or updated Terms then you will be deemed to have accepted those Terms.
These Terms constitute the entire agreement between you and us with respect to the Rezen Ambassador Programme, and supersede all other communications between us in relation to your involvement in our Ambassador Programme.
Neither you or we will incur any liability to the other for any loss or damage resulting from a delay or failure to perform any of these Terms (or any part of them) if the delay or failure is caused (whether in whole or in part) by events, occurrences, or causes beyond the control of that party, including without limitation acts of God, strikes, lockouts, riots, acts of war, earthquakes, fire and explosions.
These Terms are personal to you as our Ambassador and you may not assign or otherwise transfer any of your rights or obligations to anyone else. These Terms do not create, and shall not be construed as creating, any rights under the Contracts (Rights of Third Parties) Act 1999 enforceable by any third party.
If we agree to waive any of, or any part of, these Terms then that waiver must be in writing to be effective. Any waiver by us of any of, or any part of, these Terms will not be considered a waiver of any subsequent breach of the same or any other provision of these Terms and failure, neglect or delay by you or us to enforce these Terms (or any of them) or any rights or remedies at any time will not be deemed to be a waiver of the rights under these Terms.
These Terms are governed by, and shall be construed in accordance with, the laws of England and Wales, whose courts shall have exclusive jurisdiction.
Thank you for being a Rezen Ambassador!